Disruptive or Violent Behavior
- Any incident in which a person or persons are in danger of injuring themselves or others either intentionally or unintentionally,
- Call for assistance in the immediate area.
- Dial 9-911 and Ext. 557-5000 and give the exact location and situation.
- Speak calmly.
- Do not challenge the individual.
- Stay out of their reach.
- Be aware of environment at all times. Keep the area clear of items that can be used as weapons.
- When police/Campus Safety arrive, give a brief summary of the event.
- Clear area of visitors or other staff who are not required to assist in the situation.
- Assist those injured.
Workplace violence has emerged as an important safety and health issue in today's workplace.
Watch for Signs That May Be Associated with Impending Violence
- Verbally expressed anger, frustration or threats.
- Body language such as a threatening gesture.
- Signs of alcohol or drug abuse.
- Presence of a weapon.
Maintain Behavior That Helps Ease Anger
- Present calm, caring attitude, speak quietly and do not give orders.
- Acknowledge the person's feelings: "I know you are frustrated."
- Avoid behavior that may be interpreted as aggressive, i.e., moving rapidly, getting too close, touching or speaking loudly.
- Avoid sitting at the desk with your back to the door.
- Evaluate every situation for potential violence.
- Be vigilant throughout the encounter.
- Do not isolate yourself with potentially violent persons.
- Keep an open path for exiting.
- Do not let the potentially violent person stand between you and the door.
- Report suspicious people to Campus Safety at Ext. 557-5000.