How to communicate effectively at work
Forbes - The title of Karen Friedman's latest book isn't exactly subtle. Shut Up And Say Something: Business Communication Strategies to Overcome Challenges and Influence Listeners lays out her no-nonsense philosophy about how to best get your point across, drawn from her 36 years of experience as a professional communicator. As a TV news reporter, she worked at local stations in cities from Milwaukee to Huntsville, Ala. For the last 16 years, she's headed up Karen Friedman Enterprises, a communication coaching firm in Philadelphia.