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Frontline Leadership and Management: Week 1

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Lorraine Patrick

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Management Week 1: Required Readings

Project Management Leadership by Rory Burke; Steve Barron
ISBN: 9781119207986

Please read Chapter 10: Leadership vs. Management, pgs. 141-146.
The newbie supervisor: New supervisor - new organization. by Harris, R.
Supervision, (2020). Vol. 81(10), 3–5.
Twenty “small steps” that can make you a better supervisor by Ramsey, R. D.
Supervision, (2021). Vol. 82(2), 18–21.
The difference between managers & leaders: 17 traits that set them apart. by Resourceful Manager
(Website)
The leadership versus management debate: What's the difference? by Lush, M.
NZ Business + Management (2019). Vol. 33(4), M20–M23. (Journal Article)

Suggested Readings

10 characteristics of professionalism by Joseph, C.
(2019).
Are you a self-determined manager? 10 changes you might need to make right now.
Receivables Report for America’s Health Care Financial Managers, (2019). Vol. 34(3), 7–9.
The organized supervisor: four steps to better organization. by Mathis, R.
Supervision, (2020). Vol. 81(11), 12–14.
Self-improvement: Become a better manager with this 15 minutes a day habit.
Managing People at Work, (2019). Vol. 6(4), 3.
Self-Improvement: Boost your emotional intelligence to become a better manager.
Managing People at Work, (2018). 5(6), 3.
What is Professionalism?
Alexander Street Video (2:52)
What is professionalism? by Krinn, K. L.
Journal of Environmental Health, (2011). Vol. 73(6), 4–5.
Yes, it is a popularity contest: Why your professional success depends on your rapport with everyone. by Carpenter, B.
Publication Date: 2019

Required Videos

Leadership, motivation and communication