Effective communication in businessFilms on Demand (20:10 min)
This humorously surreal dramatization tracks “pajama man” around the office to make serious points about verbal vs. nonverbal and formal vs. informal communication; how communication can break down due to misunderstanding or distraction; why failures of business communication can be so detrimental, whether they are internal, B2B, or customer-facing; and the liabilities of unethical communications such as spamming and inappropriate texting. Viewable/printable educational resources are available online