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IT Operations Management: ITOP 340 Journal Articles

This LibGuide contains electronic resources to support all the courses within IT Operations Management program, including eBooks, journal articles, streaming videos, and websites. Choose the appropriate tab for your course to access the resources.

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Michelle Arnold

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Journal Articles

Click on the article title to access article.

Addressing uncertainty during workplace change: Communication and sense-making by Parsells, R.
Administrative Issues Journal: Education, Practice & Research; Winter 2017, Vol. 7 Issue 2, p47-56, 10p
An analysis of factors contributing to the performance of employees in IT industry: An empirical study by Sastry Akella, S. S. K. and Venketeswara Rao, K.
IUP Journal of Computer Sciences. Jan-Apr2016, Vol. 10 Issue 1/2, p71-87. 17p.
Business communication in the internet age by Boarcas, C.
Economics, Management & Financial Markets; Jun2017, Vol. 12 Issue 2, p201-213, 13p
Change leadership and employees’ commitment to change: A multilevel motivation approach. by Ling, B.; Guo, R.; and Chen, D.
Journal of Personnel Psychology, Vol 17(2), 2018. pp. 83-93.
Checklist: What not to do duing a presentation by Rotman, E.
Legacy (National Association for Interpretation); Sep/Oct2016, Vol. 27 Issue 5, p36-36, 1p
Dad's soft spot advice and my public presentation experience by Aisami, R. A.
Performance Improvement; May2016, Vol. 55 Issue 5, p10-13, 4p
Group interactions and time: Using sequential analysis to study group dynamics in project meetings. by Klonek, F. E. et al
Group Dynamics: Theory, Research, and Practice, Vol 20(3), Sep, 2016. Special Issue: Statistical Methods in Group Psychology and Group Psychotherapy. pp. 209-222.
How to prevent death by PowerPoint by White, S.
Journal of Accountancy. Aug2015, Vol. 220 Issue 2, p20-21. 2p.
Listening: More than what meets the ear by MacLoed, L.
Physician Leadership Journal. Jul/Aug2016, Vol. 3 Issue 4, p14-19. 6p. 1 Color Photograph, 6 Charts.
Meeting of the minds by Hjerpe, H.
PM Network; Vol. 27, Iss. 1, (Jan 2013): 56-60.
The power of PowerPoint: A visual perspective on meaning making in strategy. by Knight, E.; Paroutis, S.; and Heracleous, L.
Strategic Management Journal. Mar2018, Vol. 39 Issue 3, p894-921. 28p. 5 Diagrams, 1 Chart.
Reducing fear with recitations: Improving public speaking through poetry by Hanna, J. L.
English Journal, High school edition; Vol. 107, Iss. 5, (May 2018): 39-43.
The role of performance management in creating and maintaining a high-performance organization by De Waal, A. A. and van der Heijden, B. I. J. M.
Journal of Organization Design. 2015, Vol. 4 Issue 1, p1-11. 11p.
Sender's bias: How can top managers' communication improve or not improve strategy implementation? by Katsuhiko, S.
International Journal of Business Communication; Jan2017, Vol. 54 Issue 1, p52-69, 18p, 2 Black and White Photographs
Stylistic features of business writing by Pop, A. M. and Sim, M. A.
Annals of the University of Oradea, Economic Science Series. 2016, Vol. 25 Issue 1, p254-263. 10p.
Teaching the art and craft of giving and receiving feedback by Harms, Patricia L.,Roebuck, Deborah Britt
Business Communication Quarterly. Dec2010, Vol. 73 Issue 4, p413-431
Unpacking team process dynamics and emergent phenomena: Challenges, conceptual advances, and innovative methods by Kozlowski. S. W. J. and Chao, G. T.
American Psychologist, Vol 73(4), May-Jun, 2018. Special Issue: The Science of Teamwork. pp. 576-592.