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Communication Toolbox: Speaking

Speaking tool

Speaking, or oral communication, is the development and expression of ideas delivered through speaking (i.e., the mouth).  This is different than verbal communication, which is the expression of thoughts with words, and is contrasted by nonverbal communication which can be used to express thoughts without the use of words (e.g., gestures). 

Employers need employees who can speak well to customers, suppliers, and colleagues. A recent survey conducted by Hart Research revealed that 80% of the employers who hire graduates said that colleges need to place more emphasis on oral communication skills.  Strengthening your speaking and presentation abilities is an invaluable lifetime skill, and will give you a distinct advantage in the workplace.

This section provides resources on improved effectiveness in various types of oral communication such as conversation, debate, and persuasion.

Source: Hart Research Associates. (2013). It takes more than a major: Employer  priorities for college learning and student success. Retrieved from