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MSM 500: Management of People in Society: Discussion
This guide covers the context of management in the organization, skills needed to effectively work with people in organizations, such as emotional intelligence and the roles people fill on the leader- manager-innovator continuum..
It can be tempting for recent graduates to exaggerate or pad out their resumes in order to secure a job. This case study focuses on Johann Schultz, a soon-to-be graduate with a degree in computer science, who doesn't quite meet all of the requirements for a job he wishes to apply for.
Sydney Brian-Peters is a mid-level executive at her organization. As a unit head, part of her duties is to promote employees within her unit. Since her unit has been the most profitable cost center in the company there is much interest from upper management on who gets what position within the unit. She recently recommended one of her subordinates to fill a position in her unit. She is now faced with justifying her recommendation.This case introduces the concept of unconscious bias.
Monique Myerson, an HR employee at a bank in the United States, developed an internship program to encourage diversity in the workplace. The program became popular, and when a reporter visited the bank to interview Monique, the HR director of the bank took credit for the internship program and presented it as her own brainchild.
Steve found evidence of an infraction of organizational policy when Joe, an employee and one of his best friends, used the organization’s receiving services for personal use (the delivery of a case of wine). Such an infraction was seriously frowned upon at Mercy Medical Center, and employees were continually reminded of the correct policies and procedures. Upon further investigation, Steve learned that Joe had actually charged the organization for the wine and had done so on several previous occasions. Should Steve report his good friend and fellow employee for breaking organizational policy?
Most people spend a great deal of their weekdays at their offices or job sites. It's not surprising, then, that employees face ethical dilemmas there. This article from the Houston Chronicle describes five common workplace ethical dilemmas.
IUP Journal of Soft Skills. Mar2017, Vol. 11 Issue 1, p35-47.
This paper makes a novel attempt to suggest how to listen at workplace with a narration of 10 mythological Indian stories from the past. Based on the narrative framework and using these stories, the authors highlight the different types of listening and how these listening skills, when practiced, can strengthen the interpersonal relationship at workplace.
Journal of Business Ethics. 117(1):189-208
This article discusses how an organization's error-management climate affects organizational members' beliefs about other members' willingness to report errors that they discover when chance of error detection by superiors and others is extremely low
Films on Demand (13:05 min)
What is ethical behavior and does it really matter in today’s workplace? Can unethical behavior affect the performance of a business? In answering some common questions about ethics, Eve Ash and Peter Quarry tackle this sometimes sensitive subject with clarity and precision.