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MHA (Master's of Healthcare Administration) Cohort: Week 6

MHA 632 Week 6 (Quality Issues in Your Organization)

A lean Six Sigma team increases hand hygiene compliance and reduces hospital-acquired MRSA infections by 51% by Carboneau, C., Benge, E., Jaco, M., & Robinson, M.
Journal for Healthcare Quality:Official Publication of the National Association for Healthcare Quality, (2010), Vol. 32(4), pgs. 61-70.
The application of healthcare quality improvement methods during times of crises. by Cau, A., Smith-Forrester, J., & Maclure, M.
UBC Medical Journal, (2021). Vol. 12(2), 39-41.
Applying the Toyota production system to a healthcare organization: A case study on a rural community healthcare provider. by Collins, K. F., & Muthusamy, S. K.
The Quality Management Journal, (2007). Vol.14(4), 41-52.
Standardizing handoff communication: An electronic tool helps ensure care continuity and reduces miscommunication. by Freel, J., & Fleharty, B.
American Nurse Journal, (2021). Vol.16(3), 30–33.
Implementing of lean and six sigma quality initiatives in hospitals: A goal theoretic perspective. by Langabeer, J. R., Dellifraine, J. L., Heineke, J., & Abbass, I.
Operations Management Research, (2009). Vol. 2(1-4), 13-27.
Best practices of total quality management implementation in health care settings. by Talib, F., Rahman, Z., & Azam, M.
Health Marketing Quarterly, (2011). Vol. 28(3), 232-252.
What is Total Quality Management (TQM)?
Quality Tools
AHRQ Tools
Quality improvement (QI) Toolkit with templates, instructions and examples.
Centers for Medicare and Medicaid services- Quality measurement and quality improvement.
Institute for healthcare improvement
Announcing the making health care safer III report.
Video
Agency for Healthcare Research and Quality (AHRQ)

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Lorraine Patrick

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