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MHA (Master's of Healthcare Administration) Cohort: Week 3

MHA 632 Week 3 (Quality Improvement Systems and Frameworks)

How well is your healthcare quality management system performing? by Duffy, G. L., Peiffer, S., & Story, P.
Journal for Quality & Participation, (2019). Vol. 42(1), 12-22.
The impact of human factors on a hospital-based quality management system. by Peiffer, S. E., Story, P. B., & Duffy, G. L.
Journal for Quality & Participation, (2019). Vol. 42(1), 19-23.
Leadership styles and Deming’s behavior factors. by Sosik, J. J., & Dionne, S. D.
Journal of Business and Psychology, (1997). Vol. 11(4), 447-456.
What is a Quality Management System?
American Society for Quality
What is ISO 9001: 2015 – Quality Management Systems?
American Society for Quality

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