Skip to Main Content

BANK (Bachelor of Science in Banking Operations Management): Journal Articles

Need Help? Ask a Librarian

Lorraine Patrick

Email Me

Contact:

Bellevue University
Freeman/Lozier Library
1000 Galvin Rd. S.
402-557-7313

Journal Articles

Analyzing performance in service organizations by Zhu, Joe.
MIT Sloan Management Review (2013). Vol. 54(4): pgs. 37-42.
Bridging the customer-bank divide.
Teller Vision, (2010). Vol. 1396, 1-3.
Development of a service quality scale for multiple technology interfaces in commercial banking. by Sangeetha, J.
Journal of Internet Banking & Commerce. (2012). Vol. 17(3), pgs. 1-13.
How to win in an area commonly perceived as a commodity business: Practical advice from one product manager's experience. by Wiles, T. H.
Journal of Payments Strategy & Systems. (Jan. 2008). Vol. 2(2), p150-158.
A New leader in customer experience. by LaBarre, Olivia
Bank Systems & Technology (2012). Vol. 49(2):16.
Successful introduction of new payment methods through 'co-opetition.' by Gonggrijp, S., Geerling, M., & Mallekoote, P.
Journal Of Payments Strategy & Systems, (2013). Vol. 7(2), 136-149.