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Supply Chain & Logistics Management - Undergraduate: Week One

SCLM 319 Week 1

Beyond critical thinking and decision making: Teaching business students how to think by Smith, Gerald.
Journal of Management Education 27. 1 (Feb 2003): 24.
Building balanced scorecard with SWOT analysis, and implementing "Sun Tzu's The Art of Business Management Strategies" on QFD methodology by Lee, S.F.
Managerial Auditing Journal15.1/2 (2000): 68-76.
The ASQ pocket guide to root causes analysis. by Andersen, B., & Fagerhaug, T.
Please read pages 1-30 of the ASQ pocket guide to root causes analysis.
QFD explained by Johnson, Corinne N
Quality Progress36.3 (Mar 2003): 104.
Methodology of problem analysis in the quality management system with the use of systems approach. by Ligarski, M. J
Management Systems in Production Engineering, (2018). Vol. 26(3), 157–161
The communication problem solver: Simple tools and techniques for busy managers. by Carroll, N.R
AMACOM - (Optional Reading)
Breakthrough problem solving with action learning: Concepts and cases. by Marquardt, M., & Yeo, R.K.
Stanford Business Books. (2012). (Optional Reading).

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