1. The following pages outline basic troubleshooting steps for various databases that the Bellevue University Library subscribes to and offers to its patrons. This includes information on recommended browsers, browser troubleshooting, using databases on mobile devices, and downloading content from databases.
2. Not all of the databases the Library subscribes to will have troubleshooting instructions in this LibGuide. You can find generic database troubleshooting instructions in the box below this one. If you need assistance with the operation of a database and you cannot find any information about it here, please contact the Library's reference staff via phone at: 402-557-7313 (or 800-756-7920); or via email at: library@bellevue.edu; or via the 24/7 Librarian chat service.
3. This LibGuide will be undergoing consistent growth as its scope expands to cover new databases that may present difficulty for users. If you have a database in mind that you'd like to recommend for inclusion in this LibGuide, please contact Colin Kehm, Electronic Services Specialist, at colin.kehm@bellevue.edu.
If you are having difficulty viewing content in a database, try to: