IT Operations Management: ITOP 400 Websites

(UpGuard) Configuration management (CM) ensures that the configuration of these technology systems is known, good and trusted; and doesn’t rely on tacit knowledge in people's heads.

(Enterprise Storage Forum) Enterprise data storage management is easier said than done. Managing systems, dealing with IT and end-users, and everyday firefighting take up days and weeks, leaving little time to do proactive tasks like optimizing the storage environment.

(Stackify) In this article, we cover some of our most important application performance metrics you should be tracking.

(Continuous Delivery) A good acceptance test is: An executable specification of the behavior of the system

(Security Intelligence) BCM aims to improve your organization’s resilience, allowing the organization to survive the loss of part or all of its operational capability.

(Cherwell) The primary goal of Problem Management is to prevent incidents from occurring, and if incidents do occur, prevent them from occurring again.

(ITSM Tools) Availability of IT services really matters. When services that a customer expects to be able to access aren’t available, that customer is going to be unhappy. After all, why should the customer pay for a service that isn’t there when they need it? This, of course, is why an agreed measure of service availability is so often a key performance indicator (KPI).

(BMC) ITIL capacity management is responsible for ensuring that adequate capacity is available at all times to meet the agreed needs of the business in a cost-effective manner.

(SLAC National Accelerator Library) This is a list of over 500 tools used for Network (both LAN and WAN) Monitoring tools and where to find out more about them.

(CIO) New systems and strategies can be highly disruptive to your business. Organizational change management can help ensure your transition to new processes goes smoothly.